Privacy Policy
Effective Date: November 17, 2025
Stewart Industrial Automation ("Stewart", "we", "us", or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.
1. Scope & Controller
This policy applies to personal data collected through our website and related services. Stewart Industrial Automation is the data controller for the personal information described below. Contact: admin@stewart-industrial-automation.com.
2. Information We Collect
- Information you provide: name, business contact details, company name, project information, messages submitted via contact or booking forms.
- Technical and usage data: browser type and version, OS, pages visited, date/time stamps, referrer URLs, and anonymized analytics data (only where enabled by you).
- Optional attachments: files you upload as part of service inquiries (project documents). Do not include sensitive personal data unless requested and agreed.
3. Legal Bases for Processing (where applicable)
We rely on one or more of the following legal bases depending on the processing activity:
- Performance of a contract (e.g., delivering services you request).
- Legitimate interests (e.g., fraud prevention, service improvement, business administration).
- Consent (where we ask for it and you provide it, e.g., analytics).
- Legal compliance (to comply with statutory obligations).
4. How We Use Your Information
- To respond to inquiries, provide quotes, and perform contracted services.
- To communicate important service notices and updates.
- To maintain and improve our website and services (aggregated or anonymized analytics only with consent).
- To protect the security and integrity of our systems and users.
5. Cookies & Tracking
We use cookies for essential site functionality. Any analytics or non-essential tracking will only be run where you have explicitly consented via our cookie banner. For details, see our Cookie Policy.
6. Sharing and Disclosure
We do not sell personal information. We may share data with:
- Service providers (e.g., hosting, email, scheduling providers) under contract to provide services on our behalf.
- Legal authorities if required by law or to protect our legal rights.
7. International Transfers
If we transfer personal data internationally, we will do so in compliance with applicable laws and with appropriate safeguards (e.g., Standard Contractual Clauses).
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described and to satisfy legal or accounting requirements. Retention periods vary by data category and legal obligation.
9. Security
We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access and accidental loss. However, no system is completely secure; if a breach occurs we will notify affected parties and regulators as required by law.
10. Your Rights
Subject to local law, you may have the right to: access, correct, delete, restrict processing, object to processing, and request portability of your personal data. To exercise these rights, contact us at admin@stewart-industrial-automation.com. We will verify requests to prevent unauthorized disclosures.
11. Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
12. Complaints
If you are in the EU/EEA or UK, you may lodge a complaint with your local data protection authority. Contact details depend on your country; we will cooperate with any supervisory authority.
13. Changes to this Policy
We may update this policy; material changes will be posted with a revised effective date.