Privacy Policy
Effective Date: November 17, 2025
Stewart Industrial Automation ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
- Personal information you provide (e.g., name, email, contact details, phone number, preferred meeting dates/times via forms)
- Usage data (e.g., IP address, browser type, pages visited, time spent on pages)
- Form submission data collected through our contact and booking forms
How We Use Your Information
- To provide and improve our services
- To respond to inquiries and requests
- For analytics and security
- To comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted service providers as described below, or as required by law.
Third-Party Service Providers
We use the following third-party services to operate our website and communicate with you:
Formspree (Form Processing)
- Purpose: Processes contact form and booking form submissions
- Data Shared: Name, email address, phone number, message content, preferred dates/times for audits
- Data Use: Formspree forwards form submissions to our email address and stores submissions for delivery reliability
- Privacy Policy: https://formspree.io/legal/privacy-policy
- Location: United States
AWS Amplify (Website Hosting)
- Purpose: Hosts and delivers our website content
- Data Shared: IP address, browser information, pages visited (standard web server logs)
- Data Use: Amazon Web Services hosts our website and collects standard server logs for security and performance
- Privacy Policy: https://aws.amazon.com/privacy/
- Location: United States (AWS US regions)
Google Analytics (Website Analytics) (if enabled)
We have data processing agreements or terms in place with these providers to ensure they handle your information responsibly.
Cookies & Tracking
We use cookies and similar technologies for analytics and site functionality. You can control cookies via your browser settings.
Data Security
We implement reasonable security measures to protect your data, including:
- HTTPS/TLS encryption for data in transit
- Secure hosting infrastructure via AWS
- Access controls limiting who can view form submissions
- Regular security updates and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted to our website.
Data Retention
We retain your personal information for as long as necessary to:
- Respond to your inquiry or provide requested services
- Comply with legal obligations (e.g., tax records, contract documentation)
- Resolve disputes or enforce our agreements
Form submissions: Retained for up to 3 years or until you request deletion
Analytics data: Anonymized usage data retained per Google Analytics retention settings (typically 14-26 months)
Email communications: Retained as long as necessary for ongoing business relationship
You may request deletion of your data at any time by contacting us at admin@stewart-industrial-automation.com.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us at admin@stewart-industrial-automation.com.
Governing Law
This Privacy Policy is governed by the laws of the State of Ohio. For GDPR and UK-GDPR residents, applicable EU/UK data protection laws take precedence where applicable. For CCPA residents in California, applicable California law takes precedence.
GDPR (EU/EEA & UK) Rights
- If you are in the EU/EEA or the UK, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. To exercise these rights, contact us at the email above. We will verify requests and respond within applicable statutory timeframes.
CCPA / CPRA (California) Rights
- California residents have the right to request: (a) disclosure of categories and specific pieces of personal information collected; (b) deletion of personal information; and (c) opt-out of sale of personal information. Stewart Industrial Automation does not sell personal information. To make a request under CCPA/CPRA, contact admin@stewart-industrial-automation.com and include "CCPA Request" in the subject line.
Do Not Sell or Share My Personal Information
We do not sell or share personal information for monetary consideration. If you believe otherwise, contact us at admin@stewart-industrial-automation.com.
Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with a new effective date.
Contact Us
For questions, contact: admin@stewart-industrial-automation.com